Privacy Policy

Privacy Policy
Effective Date: 27/12/2023
This Privacy Policy outlines how Techie Stays Saas Solution ("Techie Stays," "we," "us," or "our") collects, uses, shares, retains, and protects the personal information of our users ("you" or "your") when using our Saas solution and related services.
1. Information We CollectWe may collect the following types of personal information from you:
1.1 Personal Data: This includes your name, email address, phone number, company name, and job title. This information is collected directly from you when you provide it through forms, app usage, and our customer management system.
1.2 Technical Data: This includes information such as IP addresses, browser types, operating systems, referral URLs, and page visits. We collect this information automatically when you access and use our Saas solution.
2. Purpose of Information CollectionWe collect and process your personal information for the following purposes:
2.1 Improving User Experience: We collect and analyze your personal information to understand how users interact with our Saas solution. This helps us improve and personalize your experience with our platform.
3. Sharing of InformationWe may share your personal information with the following third parties:
3.1 Service Providers: We share limited personal information with partners and service providers such as Stripe, OpenAI, and others who assist us with payment processing and artificial intelligence capabilities. These providers are authorized to use your personal information only as necessary to provide the mandated services.
4. Legal Basis for Processing (For EU Residents)We process your personal information under the following legal bases as per the General Data Protection Regulation (GDPR):
4.1 Performance of Contract: We process personal data that is necessary for the performance of our contractual obligations to you, or in order to take steps at your request before entering into a contract.
4.2 Legitimate Interests: We process personal data for our legitimate business interests, including improving and personalizing our services, marketing, and for administrative purposes.
4.3 Consent: We may rely on your consent to use your personal data for certain specific purposes. You have the right to withdraw consent at any time.
5. Data RetentionWe retain your personal information for as long as your account is active or as needed to provide you with our services. We will retain and use your information for a period of 60 days after account closure to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Data ProtectionWe implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use tokenization for financial data and ensure that our platform login is secure. Financial information is processed by Stripe, which is PCI-compliant, to protect your transaction data.
7. Your RightsUnder the GDPR and Thailand's Personal Data Protection Act (PDPA), you have certain rights regarding your personal data, including:
7.1 Right to Access: You have the right to access your personal information and details on how we process it.
7.2 Right to Rectification: You can request correction of your personal information if it is inaccurate.
7.3 Right to Erasure: You have the right to request the deletion of your personal data subject to certain conditions.
7.4 Right to Restriction of Processing: You may request that we limit the use of your personal data.
7.5 Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have it transferred to another controller.
7.6 Right to Object: You have the right to object to the processing of your personal data under certain circumstances.
8. Changes to This Privacy PolicyWe may update this Privacy Policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.
9. Contact UsIf you have any questions about this Privacy Policy or our handling of your personal information, please contact us at hello@techiestays.com.
This Privacy Policy has been created to comply with GDPR, Thailand PDPA, and other applicable laws. We are committed to safeguarding your privacy and ensuring that your personal data is protected.
I acknowledge that by using Techie Stays' services, I have read, understood, and agreed to this Privacy Policy and consent to the collection, use, and sharing of my information as outlined above.