Tourists Coming to APAC are Frustrated they Cannot Pay Like at Home
Guests travelling to APAC countries often find themselves frustrated by the traditional payment methods offered by hotels. While they're accustomed to the convenience of mobile payments in their home countries, many APAC hotels still rely on outdated systems that require guests to swipe or insert their physical cards. This can lead to long wait times, increased security risks, and a less-than-ideal guest experience.
Mobile Payments Provide Hotels with Instant Secure Payments
Mobile payments have revolutionized the way we transact, offering a seamless and secure way to pay for goods and services. Here are some of the most popular mobile payment methods used in APAC:
1. Tap to Pay
Tap to Pay technology allows guests to make payments by simply tapping their contactless credit or debit card, smartphone, or wearable device on a compatible terminal. This method is incredibly fast and convenient, reducing checkout times and improving the overall guest experience.
2. Pay by QR Code
QR code payments have gained significant popularity in APAC, particularly in countries like Thailand. Guests can scan a QR code displayed at the point of sale using their mobile banking app or a dedicated payment app. This method is highly secure and offers a unique level of convenience, especially for guests who prefer not to carry physical cards.
We talk here about how hotels in Thailand can use Pay by QR for tourists and Thai.
3. Apple Pay and Google Pay
Apple Pay and Google Pay are mobile payment services that allow users to make payments using their smartphones. These services are widely accepted in many APAC countries, offering a secure and convenient way to pay for hotel stays.
4/10 online and in-person payments are secured by mobile in Australia according to the Reserve Bank of Australia.
Benefits of Mobile Payments for Hotels
- Enhanced Guest Experience: Mobile payments offer a seamless and convenient checkout process, improving guest satisfaction.
- Reduces Payment Reconciliation: Mobile payments can issue the guest a digital receipt while automatically updating the Hotel's accounting solution saving 50 hours of admin per month.
- Increased Security: Mobile payments are often more secure than traditional payment methods, reducing the risk of fraud.
- Faster Checkouts: Mobile payments can significantly reduce checkout times, leading to increased efficiency.
- Competitive Advantage: Offering mobile payment options can give your hotel a competitive edge.
By embracing mobile payment technology, hotels in APAC can provide a world-class guest experience that meets the evolving needs of modern travellers.
Techie Stays allows hotels to offer pay by QR and hotel payment links to guests. Have a chat with us to learn how we can help.